LLD 10

Insurance
operational risk

LLD 10.1

Application and purpose

Application

LLD 10.1.1

See Notes

handbook-rule
This chapter applies to the Society.

LLD 10.1.2

See Notes

handbook-rule
A contravention of the rules in this chapter does not give rise to a right of action by a private person under section 150 of the Act (Actions for damages) and each of those rules is specified under section 150(2) of the Act as a provision giving rise to no such right of action.

Purpose

LLD 10.1.3

See Notes

handbook-guidance
This chapter addresses the systems and controls appropriate to managing operational risk (see also LLD 9.1.4 G).

LLD 10.1.4

See Notes

handbook-guidance
There are significant operational risks present in the Lloyd's market arising out of the interrelationships between the entities involved in effecting and carrying out contracts of insurance. This chapter therefore contains specific requirements for the Society to continue to maintain systems for monitoring and managing operational risk in the market and ensuring that assets are adequately matched to liabilities.

LLD 10.1.5

See Notes

handbook-guidance
This chapter also requires the Society to take reasonable steps to ensure that systems and controls are maintained by managing agents to address the risks that arise with respect to the effecting and carrying out of contracts of insurance.

LLD 10.1.6

See Notes

handbook-guidance
General guidance on the adequacy of financial resources is set out at LLD 9.3.

LLD 10.2

Systems and controls

LLD 10.2.1

See Notes

handbook-rule
The Society must maintain systems and controls that appropriately address the operational risks to which the Lloyd's market is exposed.

LLD 10.2.2

See Notes

handbook-guidance
LLD 10.3 to LLD 10.7 require the Society to maintain specific systems and controls that go towards satisfying the Society's obligations under LLD 10.2.1 R.

LLD 10.2.3

See Notes

handbook-guidance
The Society should have regard (and should take reasonable steps to ensure that, where appropriate, members have regard) to those provisions of Guidance Note P.3 (Systems and Controls in Insurers) in IPRU(INS) which are appropriate for the Society and not already covered in LLD.

LLD 10.3

Carrying of insurance receivables to trust funds

LLD 10.3.1

See Notes

handbook-rule
The Society must take all reasonable steps to ensure that every member carries to a trust fund, in accordance with the provisions of a trust deed, all amounts received or receivable by him, or on his behalf, in respect of any insurance business.

LLD 10.3.2

See Notes

handbook-rule
The Society must approve the provisions of every trust deed referred to in LLD 10.3.1 R and any amendments to it.

LLD 10.3.3

See Notes

handbook-rule
The Society must take all reasonable steps to ensure that amounts received by members in respect of long-term insurance business are not carried to the same trust fund as amounts received in respect of general insurance business.

LLD 10.3.4

See Notes

handbook-guidance
The trust deeds approved by the Society under LLD 10.3.2 R may allow each member to pool his separate trust funds, provided that separate funds are maintained for long-term insurance business and for general insurance business.

LLD 10.4

Changes in approved trust deeds

LLD 10.4.1

See Notes

handbook-rule
The Society must at the earliest practicable stage notify the FSA of its intention to approve or amend a trust deed.

LLD 10.4.2

See Notes

handbook-rule
The Society must provide the FSA with full details of:
(1) any amendments proposed to any approved trust deed; and
(2) any new trust deed it proposes to approve.

LLD 10.4.3

See Notes

handbook-rule
The information given by the Society to the FSA under LLD 10.4.2 R must include a statement of the purpose and the impact of the proposed amendment or new trust deed on policyholders and potential policyholders.

LLD 10.4.4

See Notes

handbook-guidance
The Society should, having regard to the materiality of a proposed change, consult interested parties before it gives information to the FSA under LLD 10.4.2 R. The information given to the FSA should describe the consultation undertaken and summarise the responses received.

LLD 10.4.5

See Notes

handbook-guidance
Any information given under LLD 10.4.2 R should be supplied in sufficient time to allow the FSA fully to consider the amendment or new deed before it is approved by the Society.

LLD 10.5

Requirement to maintain risk-based capital system

LLD 10.5.1

See Notes

handbook-rule
The Society must maintain an appropriate and effective risk-based capital system, including:
(1) a risk-based capital (RBC) model to calculate the funds at Lloyd's required to support the insurance business of each member;
(2) arrangements for periodically comparing the premium income of each syndicate against the premium income forecast for that syndicate used in RBC calculations; and
(3) an appropriate dynamic financial model of the insurance business carried on in the Lloyd's market.

LLD 10.5.2

See Notes

handbook-rule
The Society must discuss with the FSA any material changes it proposes to make in:
(1) the RBC model it maintains under LLD 10.5.1 R (1);
(2) the monitoring arrangements it has established to comply with LLD 10.5.1 R (2); and
(3) the dynamic financial model it maintains under LLD 10.5.1 R (3).

LLD 10.5.3

See Notes

handbook-rule
The Society must give the FSA adequate time to review any significant changes that it proposes to make in the RBC model it maintains under LLD 10.5.1 R (1), and to assess the implications of those changes for policyholders and potential policyholders and for the adequacy of the Central Fund.

LLD 10.5.4

See Notes

handbook-rule
The Society must establish a suitable programme of independent review of the operation of the RBC model and submit the results of each completed review to the FSA.

LLD 10.5.5

See Notes

handbook-guidance
The RBC model should take account of the best estimate of prospective losses given the current state of the market. This might be achieved by bulk percentage loads in market sectors that show evidence of soft or softening rates and should take account of the following:
(1) the expected prospective level of underwriting losses or profits, taking account of the underwriting cycle where one can be made out;
(2) the prospective variability of underwriting profits or losses;
(3) mitigation of risk because of the independence or partial independence of various tranches of insurance business; and
(4) mitigation of risk based on the prospective reinsurance programme or proxies for reinsurance.

LLD 10.5.6

See Notes

handbook-guidance
The factors listed in LLD 10.5.5 G should be adjusted for any factors that may increase underwriting risk.

LLD 10.5.7

See Notes

handbook-guidance
If underwriting risk is not considered on a discounted basis within the RBC model, an explicit adjustment for future investment income is appropriate.

LLD 10.5.8

See Notes

handbook-guidance
Any discount rate used in the RBC model should be set with reference to prospective returns on assets. An adjustment should be made for non-interest bearing assets.

LLD 10.5.9

See Notes

handbook-guidance
The RBC model should reflect reserving risk by taking account of factors such as:
(1) the prospective reserving run-off loss or profit;
(2) the prospective variance of run-off loss or profit; and
(3) mitigation of risk because of the independence or partial independence of various types of insurance business between classes and across time.

LLD 10.5.10

See Notes

handbook-guidance
The factors listed in LLD 10.5.9 G should be adjusted for any other factors that may increase reserving risk, including exposure to latent claims, significant litigation or arbitration in progress. The RBC model should also reflect substantial changes in the reinsurance purchased over time.

LLD 10.5.11

See Notes

handbook-guidance
The RBC model should reflect credit risk on reinsurance recoveries by taking account of:
(1) the spread of outcomes as regards quantum of reinsurance recoverable, for example catastrophe-exposed accounts;
(2) the quality of the reinsurers, for example their credit agency ratings; and
(3) the possibility of future reinsurer downgrade or failure if a lengthy payout pattern is envisaged.

LLD 10.5.12

See Notes

handbook-guidance
The RBC model should take account of credit risk on receivables other than reinsurance recoveries if these are substantial.

LLD 10.5.13

See Notes

handbook-guidance
The RBC model need not treat asset risk in a sophisticated manner where the character of the asset/liability mix is such that the residual asset risk is small compared to the risk associated with the underwriting. A simple percentage allowance in the discount rate used may well suffice. If not, the formulation of the asset risk should reflect:
(1) prospective interest and inflation rates and their volatility;
(2) the nature, quality, duration and currency of assets; and
(3) mitigation of risk because of matching liability profiles.

LLD 10.5.14

See Notes

handbook-guidance
The RBC model should reflect mitigation due to the independence or partial independence between the various risk components.

LLD 10.5.15

See Notes

handbook-guidance
The RBC model should take account of concentrations of assets by counterparty, country and economic sector. It should also reflect the potential for asset shocks not matched by compensating changes in the value of liabilities.

LLD 10.5.16

See Notes

handbook-guidance
The RBC model should also provide for loadings where this is appropriate to reflect inadequate systems and controls maintained by any managing agent.

LLD 10.6

Requirements relating to monitoring aggregations of risk

LLD 10.6.1

See Notes

handbook-rule
The Society must establish and maintain effective arrangements to monitor aggregations of risk within the Lloyd's market.

LLD 10.6.2

See Notes

handbook-guidance
The arrangements established by the Society under LLD 10.6.1 R should include regular reviews of the effect on the market as a whole, and on specific parts of it, of a number of realistic disaster scenarios. The arrangements should where appropriate assess significant threats to the market posed by aggregations of risk.

LLD 10.6.3

See Notes

handbook-guidance
These arrangements should also enable the Society to make and review other ad hoc or periodic analyses of aggregations, or potential aggregations, of risk within the market.

LLD 10.6.4

See Notes

handbook-guidance
These arrangements should also enable the Society to obtain verification, on a sample basis, of the accuracy or reasonableness of the information on aggregations of risk given to it in respect of individual syndicates.

LLD 10.6.5

See Notes

handbook-guidance
The Society should discuss with the FSA the results of its reviews of aggregations of risk and its future plans for aggregation monitoring, including the realistic disaster scenarios it proposes to specify and any other kinds of aggregation it plans to examine. The Society should take account of any suggestions the FSA makes about the types of aggregation of risk it should monitor and the techniques it should apply to do so.

LLD 10.7

Requirements relating to syndicate business plans

LLD 10.7.1

See Notes

handbook-rule
The Society must establish and maintain effective arrangements to:
(1) satisfy itself of the adequacy of the business plans of all new syndicates for their first three syndicate years; and
(2) monitor the business plans of all active syndicates for each syndicate year.

LLD 10.7.2

See Notes

handbook-rule
The Society must where appropriate satisfy itself of the adequacy of the business plans of active syndicates for any syndicate year if a material change in the syndicate'sinsurance business is proposed or if there is reason to believe the interests of policyholders or potential policyholders are, or may be, threatened.

LLD 10.7.3

See Notes

handbook-guidance
The Society should require that the syndicate business plans submitted to it under LLD 10.7.1 R include details of:
(1) the syndicate's key characteristics and strategy;
(2) the syndicate's objectives for the year, including underwriting and financial targets, investment policy, main risks to achieving the plan?s targets, and contingency plans;
(3) the class, size and volume of insurance business to be carried on (specifying any proposed new products), including a syndicate income projection analysed by class;
(4) the reinsurance policy and programme, including details of proposed outward reinsurance to other syndicates;
(5) the reserving policy and methods; and
(6) the use of information technology.

LLD 10.7.4

See Notes

handbook-guidance
The Society should consider each year, in the light of market developments and its assessment of risks to policyholders and potential policyholders, whether syndicate business plans should routinely cover areas other than those listed in LLD 10.7.3 G.

LLD 10.7.5

See Notes

handbook-guidance
The Society should ensure that the syndicate business plans required under LLD 10.7.1 R (2) are submitted to it at least two months before the start of the relevant year.

LLD 10.7.6

See Notes

handbook-guidance
The Society should review the syndicate business plans under LLD 10.7.1 R (2), allocating the resources to be applied to each review with regard to its assessment of the relative risks to policyholders and potential policyholders posed by each syndicate (or type of syndicate).

LLD 10.7.7

See Notes

handbook-guidance
The Society should use the syndicate business plans provided under LLD 10.7.1 R when it plans and carries out its monitoring of managing agents, allocating the resource to be applied to monitoring each managing agent with regard to the Society's assessment of the relative risks to policyholders and potential policyholders posed by each managing agent's portfolio of syndicates.

LLD 10.8

Managing agents systems and controls

LLD 10.8.1

See Notes

handbook-rule
The Society must take reasonable steps to ensure that managing agents maintain adequate internal systems and controls to manage the operational risks to which the syndicates they manage are exposed, including controls over the processes by which they, on behalf of members:
(1) enter into contracts of insurance;
(2) settle and pay claims;
(3) determine technical provisions and other provisions; and
(4) determine the overall adequacy of the resources supporting the insurance business.

LLD 10.8.2

See Notes

handbook-guidance
Managing agents, as authorised persons, are required to comply with PRIN and SYSC, and should have regard to those provisions of Guidance Note P.3 (Systems and Controls in Insurers) in IPRU(INS) which are relevant to the activities of managing agents. The FSA will monitor the Lloyd's market to satisfy itself that managing agents, by complying with the requirements of the Society in relation to maintaining effective systems and controls, are in compliance with the relevant requirements of PRIN and SYSC.

LLD 10.8.3

See Notes

handbook-guidance
In making its assessment of the adequacy of the systems and controls operated by managing agents the Society should take into account the factors listed below.
(1) The board of directors of a managing agent is responsible for:
(a) approving adequate policies and procedures for managing operational risk;
(b) understanding and approving acceptable limits for insurance-liability risks to which syndicate members are or may be exposed; and
(c) ensuring that an adequate system is in place to enable those risks to be identified, measured and controlled.
(2) The policies and procedures for managing the operational risk of each managing agent should be:
(a) documented and regularly reviewed and updated;
(b) effectively communicated to enable all staff to understand and adhere to the policies and procedures which relate to their own responsibilities;
(c) comprehensive, with particular reference to business critical processes; and
(d) regularly reviewed by operationally independent, appropriately trained and suitably skilled staff.
(3) The senior management of each managing agent should have clear and well defined responsibilities for:
(a) implementing the policies and procedures approved by the directors; and
(b) establishing and maintaining an appropriate internal control system, including:
(i) an organisational structure with appropriate segregation of duties and with clearly defined responsibilities and reporting relationships;
(ii) an assessment procedure that ensures that all significant operational risks are recognised and continually assessed; and
(iii) an appropriate system to monitor and ensure compliance with procedures, limits and other controls.
(4) Appropriate records should be made and maintained by each managing agent. These should include records of:
(a) an assessment of the validity of notified claims by reference to the underlying contracts of insurance;
(b) any investigations into any delays in underwriting, claims-handling, and other key processes, the remedial action taken and the effect of those delays on the reliability of the records of each syndicate;
(c) underwriting and claims records, so as to enable the managing agent to identify trends in the earnings profile and claims experience analysed, as appropriate for a proper control of the insurance business, by class and by source of insurance business;
(d) sufficient information from both internal and external sources to enable the managing agent, so far as reasonably possible, to identify new sources of loss or aggregations of risk whether from changes in the economic, business, legal or physical environment or from any other change in circumstance which might make past experience a poor predictor of the future;
(e) appropriate analyses (statistical or otherwise) applied to data, records and information, and appropriate assumptions made in the application of those analyses, to inform key business decisions including the setting of premium rates, the determination of the amount of technical provisions and the assessment of the overall adequacy of resources; and
(f) regular tests of the adequacy of premiums and technical provisions against actual results.
(5) The Society should also have regard to Guidance Note P.3 (Systems and Controls in Insurers) in IPRU(INS) as specified in LLD 10.2.3 G.

LLD 10.9

Requirements relating to the role of actuaries

LLD 10.9.1

See Notes

handbook-rule
The Society must appoint an actuary (the Lloyd's actuary).

LLD 10.9.2

See Notes

handbook-guidance
The position of Lloyd's actuary is not a controlled function.

LLD 10.9.3

See Notes

handbook-rule
The Society must ensure that the Lloyd's actuary:
(1) prepares the statement required under LLD 15.9.1 R (2) to be annexed to the Lloyd's Return;
(2) is required to take reasonable steps to ensure that the general insurance business technical provisions for each syndicate year have been reviewed by the syndicate actuary under LLDLLD 10.9.4 R (3)(a) and that an appropriate opinion has been obtained under LLD 10.9.4 R (3)(b); and
(3) where a syndicate actuary's opinion has not been provided, sets appropriate technical provisions and, within 6 months of the end of the financial year, submits a report to the FSA on the setting of those technical provisions.

LLD 10.9.4

See Notes

handbook-rule
The Society must have byelaws in place requiring:
(1) an actuary to be appointed to each syndicate (the syndicate actuary);
(2) the syndicate actuary of a long-term insurance business syndicate to:
(a) make an investigation at the end of each financial year into the financial condition of the business carried on through each syndicate year (other than a closed year);
(b) make an abstract of his report of the investigation; and
(c) prepare the certificate required under LLD 15.9.1 R (3) to be annexed to the Lloyd's Return; and
(3) the syndicate actuary of a general insurance business syndicate to:
(a) review the technical provisions (both gross and net of reinsurance recoveries) of each syndicate year (other than a closed year); and
(b) provide an opinion confirming that the technical provisions for each syndicate year are no less prudent than his best estimate of the amounts required.

LLD 10.9.5

See Notes

handbook-rule
When the Society becomes aware that a syndicate actuary of a general insurance business syndicate will or may be unable to provide an unqualified opinion under LLD 10.9.4 R (3)(b), it must promptly inform the FSA that this is the case.

LLD 10.9.6

See Notes

handbook-rule
The Society must have byelaws in place requiring a managing agent that appoints a syndicate actuary to take reasonable care to ensure that the actuary:
(1) has the required skill, resources and experience to perform his duties;
(2) is a fellow of an actuarial body or (except for a syndicate actuary of a long-term insurance business syndicate) is a fellow of the Casualty Actuarial Society who is a member of an actuarial body.

LLD 10.9.7

See Notes

handbook-guidance
For a general insurance business syndicate each actuarial body requires the syndicate actuary to have a practising certificate.

LLD 10.10

Limitation of business

LLD 10.10.1

See Notes

handbook-rule
The Society must take all reasonable steps to ensure that:
(1) members which are bodies corporate or partnerships do not carry on any commercial business other than insurance business and activities arising directly from that business; and
(2) individual members do not, in their capacity as underwriting members, carry on any commercial business other than insurance business and activities arising directly from that business.

LLD 10.10.2

See Notes

handbook-guidance
The limitation in LLD 10.10.1 R (2) does not restrict the ability of individual members to conduct other business, at Lloyd's or elsewhere, for which membership of the Society is not a necessary pre-condition (for example, accepting employment by an underwriting agent).

LLD 10.11

Monitoring of transactions between members

LLD 10.11.1

See Notes

handbook-rule
The Society must take reasonable steps to:
(1) monitor material connected-party transactions involving a member in the course of members' insurance business; and
(2) ensure that these do not:
(a) distort the financial position and underwriting results of members; or
(b) result in any substantial risk that members may not be able to meet liabilities to policyholders.